Membership services include:

• Registration
• Exemption
• Completion of subscription and development levy
• Liaison with branches and CIBN chapters
• Franchising License
• Disciplining of erring members
• Fellowship Investiture
• Annual General Meeting
• ACIB Induction/Prize Awards
• Honorary Senior Members Induction

The department has the responsibility for the organisation of the Fellows and Associates Forum, the ACIB Graduates Induction/Prize Award Day and the Bankers Conference. The department is also responsible for coordinating the Board of Fellows, Membership and Branch Development Committee, Investigating Panel and the Sub - Committee on Ethics and Professionalism.